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Refund Policy

Once the customer has paid for the connection, refunds will be processed in accordance with the following policies:

  • Refunds will be processed within 7 (seven) working days after service cancellation by the subscriber.
  • Bank or payment gateway charges may be deducted in accordance with the terms and conditions of the respective bank or payment gateway.
  • If the installation has already been completed, the installation fee will be deducted from the refundable amount.

Delivery Policy

Rahmi Online shall provide the service to the subscriber within 3 (three) working days.
However, in case of any delay, Rahmi Online will notify the subscriber as soon as reasonably practicable.

Cancellation Policy

Requests for connection cancellation will be allowed under the following circumstances:

  • The customer’s location is outside the coverage area of Rahmi Online.
  • Technical issues at the customer’s premises that make service delivery unfeasible.
  • Change of decision by the customer.

© 2025 Rahmi Online. All Rights Reserved.

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09611900179,
09639171817

Club Super Market,
Chapai Nawabganj 6300